Frequently Asked Questions
Find answers to common questions about our ID card service
Your order ships by the next business day. It then typically arrives 1-4 days later via USPS from Texas, so most cards arrive within 2-5 days of ordering.
You'll need the student's name, school name, grade/role, and a photo. You can also choose from our seasonal themes.
We accept JPG, PNG, and other common image formats. Our cropping tool helps you get the perfect fit.
Yes! Use our bulk order flow to create IDs for your whole family, co-op or group in one go — upload all photos at once, fill in names in a grid, and pay once. Volume pricing applies automatically on larger orders.
We accept all major credit cards through our secure payment system.
Yes! Sign in to your account to track your order status and we'll send you an email when it ships.
We stand behind our quality. Contact us if you're not completely satisfied and we'll make it right.